If bookhaven.ie supplies an item incorrectly to you we will accept it for exchange or refund provided it is in perfect condition.
Incorrectly supplied goods can be returned to any of our branches or by post. If we have sent you the book in error the full cost of postage will be refunded.
If you have ordered an item incorrectly we will also accept it for return provided it is in perfect condition. Postage will not be refunded in this instance.
Please include a copy of your invoice/order with any return. We recommend that if you are returning goods by post you retain proof of postage as refunds can only be made on receipt of the item for return.